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Why Software Quality and Test Metrics Fail

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In a recent article I published at Software Test Professionals, one comment I received was that it was regarding Table 1 indicating that different people are likely to be interested in different things with regard to software quality and test metrics, and that many stakeholders were not included in the table. What other stakeholders would you include? Another comment regarding my list of "why metrics/measures fail” stating that since it was a listing of common reasons for failure, the implication is that there are other reasons. Certainly there are many reasons for failure of metrics programs More

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